Effective October 21, 2025. This Privacy Policy may be modified from time to time
This Privacy Policy governs the manner in which Easter Seals Alberta Society, (“Easter Seals “, “we”, “our” or “us”) collects, uses, maintains and discloses information collected from members, supporters, clients, families, donors, volunteers, program participants, and website users (“you” or “your“) of the https://easterseals.ab.ca/ website (“Site“). This Privacy Policy applies to the Site and all products and services offered by Easter Seals. We are committed to protecting your privacy and ensuring that your personal information is handled in compliance with applicable privacy legislation.
Collection of Personal Information
Personal information refers to information about an identifiable individual. We collect personal information in various contexts, including, but not limited to:
- When you visit the Site, register on the Site, or register or engage with our programs and services
- Subscribe to our newsletter, respond to communications, fill out forms
- When you make a donation, volunteer with us, or participate in fundraising activities
- When you participate in our programs, events, or other Easter Seals activities
The types of personal information we may collect include your name, contact information (such as address, email, and phone number), demographic data, donation history and information about your support needs and program participation. We will only collect information that is necessary and relevant for the identified purposes.
We may use your personal information for the following purposes:
- Communicate with you, manage our relationship with you, and coordinate service delivery
- Organize and deliver events, programs and activities
- Inform you of Easter Seals news, programs, services, events, and opportunities
- Comply with legal and regulatory requirements
We collect and use personal information with your consent, except as permitted or required by law. We will inform you of the purpose for collecting your information and will not use it for unrelated purposes without your consent.
Protection of Personal Information
We treat your personal information as confidential and take appropriate measures to safeguard it. This includes:
- Physical measures, such as secure office facilities
- Technological measures, including encrypted communications and secure servers
- Organizational measures, such as restricted access to personal information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. The security of personal information is important to us. Although we cannot guarantee 100% security, we use reasonable and appropriate security measures to protect personal information against unauthorized use, loss, access, modification, destruction or disclosure while it is in our custody or under our control. These measures include physical, organizational, and technological measures. Physical measures include secure work areas, and technological measures include encryption, firewalls, anti-virus, and system security monitoring. Organizational measures include access controls to limit access to personal information to those employees, contractors and agents who have a need to know.
While we strive to protect all personal information, no system is completely secure, and we cannot guarantee absolute security.
Sharing and Retention of Personal Information
We do not sell, trade, or lease your personal information to third parties and we do not disclose any personal information in our custody to third parties unless it is with consent or required by law. We may share general aggregated demographic information that is not connected to any personal identification details with our business partners and trusted affiliates for the purposes mentioned above. We may engage third-party service providers to assist in operating our business and website or to manage activities on our behalf, such as distributing newsletters or conducting surveys. Your information may be shared with these third parties for these specific purposes, provided we have obtained your consent.
We generally hold personal information on secure servers located in Canada.
Your personal information will be retained only as long as necessary for the purposes for which it was collected or as required by law. Once it is no longer needed, it will be securely destroyed or anonymized.
Non-Personal Information
We may collect non-personal information about how users interact with our website and digital services. This information cannot be used to identify you individually and is collected for the purpose of improving our website and user experience. Examples of non-personal information include:
- Browser Information: The type of browser you use (e.g., Chrome, Firefox).
- Referral Data: The website that referred you to our site.
- Interaction Data: Information about how you navigate through our website, including pages visited, time spent on pages, and links clicked.
Cookies and Third-Party Links
Our website may use cookies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our website. They help store preferences, customize content, and track website performance. For instance, cookies may remember your language settings, enabling a more personalized experience. We may use session cookies, which expire once the browser is closed, and persistent cookies that remain on your device for a specified period. Third-party cookies, such as those from Google Analytics, may also be used to gather aggregated information about website traffic and user interactions.
Our website may contain links to external websites operated by third parties. These third-party websites are not under our control, and we are not responsible for their content, privacy policies, or practices. When you click on these links, you will be directed to a different website that may have its own privacy policy. We encourage you to review the privacy policies of any external websites you visit to ensure you are comfortable with how your personal information will be handled. These third-party links may include connections to social media platforms, external pages, or event registration sites. By clicking on these links, you acknowledge that your personal data may be collected by these third-party services, and you should familiarize yourself with their data protection practices.
Your Rights and Acceptance
You have several rights regarding your personal information, as outlined under Alberta’s Personal Information Protection Act (PIPA). You have the right to request access to the personal information we have collected about you and can request a copy of this information. If the data we hold is inaccurate or incomplete, you may request that we correct or update it. In certain cases, you can also request that we delete your personal information, especially if it is no longer needed for the purposes for which it was originally collected, or if you have withdrawn your consent. However, there may be instances where we are legally required to retain certain information for compliance purposes. To exercise any of these rights, you can contact us at the information provided below. We will endeavour to respond to your requests in a timely manner, typically within 30 days.
By engaging with our services and using this Site, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. You have the right to withdraw your consent at any time. Subject to contractual and legal restrictions, you may withdraw your consent to our collection, use and disclosure of personal information at any time but, if you do withdraw your consent, we may no longer be able to provide certain of our services or programs to you.
Policy Changes
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or technological advancements. When changes are made, the effective date at the top of this Privacy Policy will be updated to indicate when the revisions were made. If the changes are significant, we will provide additional notice, such as posting a notice on our website or sending an email to those affected. We encourage all users to regularly review this policy to stay informed about how we are protecting your personal information. Continued use of our Site or services following the posting of changes to this Privacy Policy will signify your acceptance of those changes.
Contact Information
Question, concerns or complaints relating to Easter Seals Alberta privacy policy can be conveyed by phone at 403-235-5662 and can be e-mailed to: info@easterseals.ab.ca.